A class action lawsuit filed last week in U.S. District Court for the Northern District of California alleges that Apple and AT&T mislead iPhone customers by not warning of the fees required to replace the iPhone battery and maintain service.
The suit, filed by Sydney Leung on behalf of iPhone users, seeks more than $5 million in damages. The legal documents, according to Computerworld, claims that the iPhone customer “was not informed at the time of purchase of the costs and procedures for replacing the battery.”
Furthermore, the suit seeks answers to whether Apple and AT&T “should have known that the time and expense of replacing the iPhone battery would affect initial sales of the iPhone.”
The complaint also believes that the iPhone battery must be replaced after 300 charges, incurring a yearly charge for the replacement part and the technician labor costs.
The lawsuit’s figure of 300 charges goes against what the manufacturer claims. Apple’s website clearly states, “A properly maintained iPhone battery is designed to retain up to 80% of its original capacity at 400 full charge and discharge cycles.”
Also, the alleged $100 yearly parts and maintenance costs are above those quoted by Apple. For those who require a new battery, Apple has its $85.95 battery replacement program. Under the program, customers would pay $79 plus $6.95 shipping in the event of an iPhone battery failure. And considering that users would be without an iPhone a week or more for repairs, Apple also announced that it would rent an iPhone ($29) to those who couldn’t be without a phone.
iPhone users also now have a cheaper option with AppleCare coverage. AppleCare extends the iPhone’s warranty from one year to two years and is available for $69, which covers the battery’s performance.
This is the second lawsuit filed against Apple for the iPhone battery since the device’s launch. In late July, Jose Trujillo filed a class action lawsuit also complaining about the limitations of the iPhone’s battery design.
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